Privacy Policy

Chenghui Drilling Tools Manufacturing Co. (“Chenghui Drill”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drillmfg.com/ or interact with our drilling equipment manufacturing services (PDC bits, tricone bits, DTH hammers, rigs, and OEM/ODM solutions).

1. Information We Collect

We collect personal information you voluntarily provide (name, company, email, phone, project details) and automatically collected data such as IP address, browser type, and usage analytics via cookies. For transactions, we may collect billing details; payment data is processed by secure third-party gateways.

2. How We Use Your Information

We use your data to respond to inquiries, process quotes and orders, improve our Site, send product updates (with consent where required), and maintain business relationships. Our processing is based on contractual necessity, legitimate interests, and compliance with legal obligations.

3. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers (hosting, analytics, CRM, logistics) and when required by law. In the event of a merger or acquisition, your data may be transferred under appropriate safeguards.

4. Cookies & Tracking

Our Site uses essential, functional, and analytics cookies (e.g., Google Analytics) to enhance user experience. You can manage cookie preferences through your browser settings.

5. Data Security & Retention

We implement SSL encryption, access controls, and regular security reviews. Personal data is retained only as long as necessary for the purposes outlined, typically up to 7 years for commercial and tax records.

6. Your Privacy Rights

Depending on your jurisdiction (e.g., EEA, UK, California), you may have rights to access, rectify, erase, restrict processing, or request portability of your data. To exercise these rights, please contact us using the details below. We respond within 30 days.

7. International Data Transfers

Chenghui Drill is based in China. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for international data transfers.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via email or mail. You also have the right to lodge a complaint with your local data protection authority.